Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tim Lashley

Tim Lashley

February 24, 2026

5  out of  5
rating by Tim Lashley
"The best insurance company ever They pay our claims no questions asked Great folk at Jill Duncan insurance love Mrs. Christie she always nice and helpful THANKS FOR YALL"
Profile photo of Teresa B

Teresa B

January 21, 2026

5  out of  5
rating by Teresa B
"Mrs Jill Pierce was very nice she told me ways to save she answered all of my questions and responded quickly to every email. I got the auto and home bundle and she saved me a lot of money."
We responded:
"Teresa, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon."
Profile photo of Larry Steed

Larry Steed

January 16, 2026

5  out of  5
rating by Larry Steed
"Ginny was our contact at the agency and was knowledgeable, courteous, professional and patient. We appeal of those characteristics and behaviors."
We responded:
"Larry, We really appreciate you choosing our agency to request an insurance quote. We are thankful we were competitive and were able to earn your business. We also thank you for taking the time to provide a review for my office and Ginny. "
Profile photo of David Woods

David Woods

January 16, 2026

5  out of  5
rating by David Woods
"Jenny was very helpful thank u for insurance"
We responded:
"David, thank you for taking the time to leave us a 5 star review. We appreciate you choosing us to take care of your insurance needs- we know you have lots of choices when it comes to selecting an agent. We are thankful you considered our agency. "
Profile photo of Rebecca Deese

Rebecca Deese

January 15, 2026

5  out of  5
rating by Rebecca Deese
"Just made the change to State Farm and the office of Jill Pierce. Found them to be professional, helpful, courteous and so very responsive to our requests and needs. Highly recommend. So nice to deal with a company that makes customer service a priority"
We responded:
"Becky! Thank you for giving us the opportunity to earn your business. I am so thankful you and Norman contacted us and that we were able to take care of your insurance for you two. Welcome to our agency and thank you for this review- we appreciate you. "
Profile photo of Kristen Ferrier

Kristen Ferrier

January 14, 2026

5  out of  5
rating by Kristen Ferrier
"So Grateful for Jill and Ginny! We were shopping for new home and auto insurance due to ever increasing rates and impersonal service. We heard Jill's name on the Joy FM and knew we had to reach out. Ginny was super friendly and professional, and the rates were very competitive. So thankful to have a real person taking care of our needs!!"
We responded:
"Kristen, we appreciate you taking the time to give us a review! We are thankful you heard us on Joy FM and you chose to call us and that we were competitive! Thank you!"
Profile photo of Nicholas Keith

Nicholas Keith

January 9, 2026

5  out of  5
rating by Nicholas Keith
"Jill’s office always takes care of our insurance needs, very professional and caring! My mother is in her senior years and she always gets top tier service! Ruthie, and Christy treat her as if she was there mother! Thank you!!"
We responded:
"Thank you Nicholas! We love your mom and appreciate the trust that she and your family have had in our office. We are thankful that you are all a part of our State Farm family! "
Profile photo of Byron Foster

Byron Foster

January 7, 2026

5  out of  5
rating by Byron Foster
"Always very positive & accommodating."
We responded:
"Byron, thank you. We appreciate your positive feedback and you choosing us to take care of your insurance needs!! "
Profile photo of K Driver

K Driver

January 7, 2026

5  out of  5
rating by K Driver
"They saved me a little over $1000/ every 6 months process was easy, great customer service."
We responded:
"Yay!! We are so thankful you gave us an opportunity to earn your insurance business and very happy to welcome you to our State Farm family!! "
Profile photo of Robin Renna

Robin Renna

January 3, 2026

5  out of  5
rating by Robin Renna
"It was a pleasure working with Jill. She saved s almost $1500 on our homeowners insurance vs. the company I was with, and that was with higher coverage. Beyond that, her charitable work in our community makes me feel good about supporting her business."
We responded:
"Thank you Robin! I am so thankful we were able to provide better insurance protection at a lower price! We appreciate you giving us a chance to earn your business and are so thankful it worked out! 😊"
Profile photo of Suhaib Ejaz

Suhaib Ejaz

January 2, 2026

5  out of  5
rating by Suhaib Ejaz
"Very helpful! Jill and Ruthie went above and beyond!"
We responded:
"Thank you for this 5 star review! We appreciate your trust in our office and you choosing us to take care of your family’s insurance needs! "
Profile photo of Charles Allhands

Charles Allhands

December 10, 2025

5  out of  5
rating by Charles Allhands
"OMG!!!!! BEST SERVICE I have ever had! She was so nice and quick on figuring out what I needed to set me up with car insurance. I highly recommend this place. I’m still shocked that it only took 15 minutes to set up!"
We responded:
"Charles! Thank you for this review. It is always great to hear such glowing reviews! We appreciate you choosing us and welcome you to our State Farm family! "
Profile photo of James Owen

James Owen

December 9, 2025

5  out of  5
rating by James Owen
"Ginny was great, easy to work with and really went over my options and policies. Saved about $500 year on auto insurance. Plus there local so if you need them they are here. Your not on hold waiting for somebody to pick up phone. Highly recommend them!"
We responded:
"We are so happy we were able to save you money as well as offer an insurance plan that fits your needs! Thank you for the opportunity to earn your business! Welcome😊"
Profile photo of Glinda Dukes

Glinda Dukes

December 1, 2025

5  out of  5
rating by Glinda Dukes
"I give five stars because Jill Pierce State farm is always very friendly and very professional and have good customer service all the time, and great insurance rates that is affordable. Thank you State Farm"
We responded:
"Thank you Glinda. Thank you for allowing us to take care of you and your insurance needs. We appreciate your trust you have in our office and State Farm. "
Profile photo of Carrie Olinger

Carrie Olinger

November 13, 2025

5  out of  5
rating by Carrie Olinger
"Christy was so helpful helping me add a new car to my insurance plan and worked hard to make the transaction as financially beneficial as possible. They are so responsive and helpful when I have issues or concerns."
We responded:
"Thank you Carrie! I appreciate you choosing us to take care of you and your family and for taking the time to give us a review. "
Profile photo of Gwen phagan

Gwen phagan

October 30, 2025

5  out of  5
rating by Gwen phagan
"I took the driving defense course and got 100% It was very informative. Thanks."
We responded:
"Gwen, I am so glad you thought the course was informative. Thanks for letting us take care of your instead needs! We appreciate you and thank you for the 5 star review!"
Profile photo of Stephen Mitchell

Stephen Mitchell

September 25, 2025

5  out of  5
rating by Stephen Mitchell
"Jill Pierce State Farm is simply the best. They ALWAYS do a great job, and treat their customers like family. I am extremely grateful for the entire team!"
We responded:
"Stephen- THANK YOU! We are so thankful you are a part of our State Farm family. We appreciate the kind words and you choosing us! "
Profile photo of Shelly Pine

Shelly Pine

July 24, 2025

5  out of  5
rating by Shelly Pine
"I needed rental insurance for my college student and I lived in a different state. What a fantastic company to work with!! Thank you"
We responded:
"Shelly, Thank you so much for allowing us to take care of you and your daughter. We know you have lots of choices when it comes to insurance options, we appreciate you choosing our office. "
Profile photo of Brooke Y.

Brooke Y.

June 3, 2025

5  out of  5
rating by Brooke Y.
"Always wonderful talking to them on the phone, Natalie is the sweetest and always willing to answer any questions I have. Stunning customer service!"
We responded:
"Thank you Brooke!! We really appreciate you taking the time to provide a review. We are also very thankful you allow us to help you with your insurance needs! - glad you chose us!! "
Profile photo of Katie Hill

Katie Hill

May 14, 2025

5  out of  5
rating by Katie Hill
"They were very helpful and answered every question I had. Made getting insurance easy!"
We responded:
"Thanks! Katie. We appreciate you taking the time to give us a five star review. Welcome to Jill Pierce State Farm, we are very glad you are part of our family! "
Profile photo of Shannen Mcclain

Shannen Mcclain

May 14, 2025

5  out of  5
rating by Shannen Mcclain
"Amazing staff! Christy has gone above and beyond for us too many times to count. So curtious, polite and most importantly patient. Recent issue with a new roof and she's been so amazing and helpful."
We responded:
"Thank you Shannen! We appreciate your kind words and you choosing us to take care of you and your family! We are thankful you are a part of our State Farm family."
Profile photo of Geana Dennis

Geana Dennis

April 9, 2025

5  out of  5
rating by Geana Dennis
"Jill Pierce State Farm is AMAZING! The people here are so friendly, helpful, and always go the extra mile. Every time I’ve needed something, they’ve delivered with top-notch service and a smile. Can’t recommend them enough – they truly care about their customers!"
We responded:
"Thank you Geana! We are thankful you allow us to take care of you and your family! We appreciate the 5 star review - thanks for taking the time to give us one! "
Profile photo of A. Sims

A. Sims

March 18, 2025

5  out of  5
rating by A. Sims
"Dealing with Ginny, with the State Farm Team, was easy and painless! She worked with me to find the best policy to suit me family and is very professional. I would recommend anyone looking for a great insurance company to give them a try."
We responded:
"Thank you for choosing our agency to take care of your insurance! We appreciate you being a part of our State Farm family and for taking the time to give us a review! Thank you "
Profile photo of Hannah Griffin

Hannah Griffin

February 28, 2025

5  out of  5
rating by Hannah Griffin
"Jill and her team have always gone above and beyond to make sure my insurance needs are met and she is a joy to work with!"
We responded:
"Hannah, Thank you for being a part of our family! You have lots of choices and we are thankful you chose Jill Pierce State Farm!"
Profile photo of Robert James Jr.

Robert James Jr.

October 21, 2024

5  out of  5
rating by Robert James Jr.
"Natalie and Jenny made my experience fast, easy and hassle free!!!! Not to mention the lowest price I have ever had for full coverage insurance on my vehicle. Thank you, thank you.... THANK YOU!!!!"
We responded:
"Robert!! Thank you. We are so thankful you gave us the opportunity to help you with your insurance needs! Welcome to the Jill Pierce State Farm family! "